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1. Download Jabber from: Cisco Jabber Installation File for MAC or access the End-User Guide from Cisco website.
2. Launch CiscoJabberMac-12.1.1.269866.pkg.
3. Run the installation
   • Click Continue when the Welcome screen displays.
   • Click Agree after reading the license agreement to accept the terms of the license agreement and continue with the installation.
   • You may be prompted to select the disk where you want to install Jabber. Select your hard drive or another location on your computer and then click Continue.
   • Click Install to perform the standard installation.
   • At the prompt, enter your administrator account password and click Install Software.
   • When the software has finished installing, click Close.
4. Double-click the Cisco Jabber. App icon to launch Jabber from the Applications folder.
5. Before entering credentials, click Advanced Settings.
6. Select Account type > Cisco Communications Manager 9 or later.
7. Click Login Server > Use following address server 198.108.8.164. Note: do not cut & paste as this may add unwanted spaces
8. Click Save.
9. Enter credentials provided by ITS Infrastructure Telecommunications Analysts
10. Initial screen: Enter 10-digitDN@umich.edu > click Continue
11. Next screen: Username will be populated. Enter your password and sign in. Username will be populated > Enter Password > Sign In
12. First-time setup: If prompted, select Always trust for certificates from the following servers and click Continue. Always trust the list of servers.

SAPO Messenger for Mac is a free Jabber/XMPP client for the Mac OS X platform, developed at SAPO and released under a GNU GPL2 license. How To Download and Install Jabber for Mac. Apr 13, 2021 Download the Cisco Jabber Mac installer from here. Note: If prompted, allow the download. Find the Cisco Jabber Mac package in Downloads and double-tap to start. Download the Cisco Jabber Installation File for Mac (i.e., “CiscoJabberMac12.8.1.pkg”). Open the file on your computer and follow the prompted installation instructions. Double-click the Cisco Jabber App icon to launch Jabber from the Applications folder.

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Configure Options

License name and code for kutools excel. To configure your Jabber device, click on the Open Call Preferences from the Jabber hub.

• General
  • To receive a call, the Jabber application needs to be open.
  • Under Other Applications, check Start calls with Cisco Jabber
• Accounts- not needed
• Calls
  • Toggle Button On>When using my desk phone for calls, bring the call window to the front
• Audio/Video
• Audio - Set options as desired for ringers, output and microphone
• Video - Not needed

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Softphones
Telephone

Last Updated:
October 10, 2019